Frequently Asked Questions

Find answers to common questions about MailIELTS and IELTS writing preparation.

ielts-basicsWhat is IELTS General Training Writing Task 1?
IELTS General Training Writing Task 1 requires you to write a letter (formal, semi-formal, or informal) of at least 150 words in response to a given situation. You have 20 minutes to complete this task, and it accounts for one-third of your Writing band score.
serviceHow does MailIELTS email coaching work?
Simply send an activation email to start receiving daily writing tasks. Complete the tasks and reply with your letter. Our AI will provide detailed feedback on grammar, structure, vocabulary, and task achievement within 24 hours.
pricingIs MailIELTS really free?
Yes! MailIELTS is 100% free. There are no hidden costs, subscription fees, or premium upgrades. We believe quality IELTS preparation should be accessible to everyone worldwide.
serviceHow accurate is the AI feedback?
Our AI is trained on thousands of IELTS writing samples and official band descriptors. While it provides excellent guidance for improvement, we recommend combining it with human feedback for final preparation.
serviceCan I cancel anytime?
Absolutely! Simply reply 'STOP' to any email or send an unsubscribe request. There are no contracts or commitments. You can restart anytime by sending another activation email.
ielts-basicsWhat types of letters will I practice?
You'll practice all three types: formal letters (complaints, applications, requests), semi-formal letters (to landlords, colleagues), and informal letters (to friends, family). Tasks rotate to ensure comprehensive practice.
serviceHow often will I receive writing tasks?
You'll receive one writing task per day at 8:00 AM UTC. This consistent practice schedule helps build writing habits and ensures steady improvement over time.
technicalWhat if I don't receive the email?
Check your spam/junk folder first. If still not found, ensure you're using a major email provider (Gmail, Outlook, Yahoo). Contact us at support@mailielts.com if issues persist.
ielts-basicsHow long should my letter be?
Aim for 150-180 words. Writing significantly less may hurt your Task Achievement score, while writing much more wastes valuable time that could be used for Task 2.
ielts-basicsCan I practice in languages other than English?
No, IELTS is an English proficiency test, so all practice must be in English. However, our website and instructions are available in Chinese and Arabic to help you understand the requirements.
serviceHow quickly will I see improvement?
Most users see noticeable improvement within 1-2 weeks of daily practice. Significant band score improvement typically occurs after 4-6 weeks of consistent practice and applying feedback.
technicalDo you support mobile email apps?
Yes! Our service works with any email client - mobile apps, web browsers, or desktop programs. The email format is optimized for easy reading and responding on all devices.

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